Privacy Policy

Data we may collect

When you create an account, we may collect your name, email, authentication identifiers, subscribed plan, account status and dates related to registration and access.

To activate and protect the extension, we may process device or browser identifiers and names, installed version, activation date, last use, verification events, IP address, browser information and technical logs needed for security and diagnostics.

During product use, we may record used features, monthly limits, saved opportunities, URLs and information about videos or channels, preferences, action history and generated results.

When you contact us or send feedback, we may collect your name, email, category, rating, message and other information you provide voluntarily.

How we use the data

We use the data to create and authenticate accounts, deliver features according to the plan, activate the extension, enforce usage limits, save opportunities, generate requested content, provide support, prevent abuse, investigate issues and keep the service secure.

We may also use usage information to understand performance, improve features, prioritize fixes and develop new functionality.

Legal bases

Processing may occur, depending on the context, to carry out requested services, comply with legal or regulatory obligations, exercise rights, protect product security, legitimate interest and consent when applicable.

Artificial intelligence

Some features send the necessary instructions and context to AI providers in order to produce ideas, analyses, texts or images.

We recommend not entering sensitive personal data, confidential information or content you are not authorized to use.

Sharing and vendors

We may use hosting, database, authentication, storage, email, monitoring, AI and payment providers.

These providers receive only the data needed to perform their functions, subject to the applicable security and privacy obligations. We do not sell personal data to advertisers.

Retention and deletion

Data is kept for as long as necessary to provide the service, comply with obligations, resolve disputes, prevent abuse and preserve legitimate records.

After that period, data may be deleted, anonymized or retained where there is a legal basis.

Security

We adopt technical and organizational measures to reduce the risk of unauthorized access, alteration, loss or disclosure, including authentication, access control, secure connections, credential protection and activity records.

Data subject rights

Under applicable law, you may request confirmation of processing, access, correction, information about sharing, portability where applicable, anonymization, blocking or deletion of inadequate data, as well as withdrawal of consent and objection in the cases provided by law.

Cookies and local storage

The site and the platform may use cookies or local storage strictly necessary for authentication, session, security, preferences and feature operation.

Changes to this policy

This Policy may be updated to reflect changes in the product, operations or law. The update date will be shown at the beginning of the document.

Contact

Requests related to privacy and personal data can be sent to contato@nexaiqo.com.